Privacy Policy
Effective Date: May 5, 2026
Vertical Works Inc. (“we,” “us,” or “our”) operates the website https://verticalworksinc.com/ (the “Website”).
This Privacy Policy explains how we collect, use, and protect your information when you visit our Website or interact with us.
By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name
- Email address
- Phone number
- Property or project details
- Any information you submit through forms or consultations
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time on site
- Referral source
This information may be collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide consultations
- Communicate with you about your project
- Send requested information or updates
- Improve our Website and user experience
- Analyze Website performance
3. No Sale or Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
We only use your information to communicate with you directly or to provide services you have requested.
4. Text Messaging (SMS)
If you provide your mobile number, you consent to receive text messages related to:
- Appointment confirmations
- Project updates
- Customer support
- Relevant service information
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP.
We do not sell or share your mobile number for third-party marketing.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve Website functionality
- Understand how visitors use the Website
You can control or disable cookies through your browser settings.
6. Analytics
We may use tools such as Google Analytics to understand how users interact with our Website.
These tools may collect information such as pages visited, time on site, and device data. This information is aggregated and does not directly identify you.
7. Third-Party Service Providers
We may use trusted third-party providers to operate our business, including:
- CRM and communication platforms (such as GoHighLevel)
- Email and SMS providers
- Website hosting providers
- Analytics tools
These providers only use your information to perform services on our behalf and are required to safeguard your data.
8. Embedded Content
Pages on this Website may include embedded content (such as videos or images). Embedded content from other websites behaves as if you visited those websites directly and may collect data about you.
9. Data Retention
We retain personal information only as long as necessary to:
- Respond to your inquiry
- Provide services
- Comply with legal obligations
10. Your Privacy Rights (California Residents)
If you are a California resident, you have the right to:
- Request access to the personal data we collect about you
- Request deletion of your personal data
- Request correction of inaccurate information
To exercise these rights, you may contact us through the Website.
We will not discriminate against you for exercising your privacy rights.
11. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
12. Children’s Privacy
This Website is not intended for children under 13, and we do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.
14. Contact
If you have questions about this Privacy Policy, please contact us through the Website.